Note:  The information on this site, including this page, is for educational purposes and is not intended to be legal or medical advice. 

Consult an expert for legal or medical advice.

HOW TO APPLY FOR DISASTER FOOD STAMPS: 

NEW ORLEANS RESOURCES

RESOURCES for 

LOUISIANA FAMILIES

OTHER RESOURCES:

NOLA S&WB suspending water shut offs and restoring service to customers amid COVID-19 virus.  

Learn More: 

30-days free storage from UHaul for college students displaced due to Covid-19.

Learn More: 

Entergy halts some customer disconnections for next 30 days

Learn More: 

Walmart/Sam's Emergency Leave Policy for 1.4M workers

DOL Unemployment Asst. re: Covid-19 for caregivers and others out temporarily 

Cleco suspends customer disconnections/late fees temporarily 

Learn More: 

HEALTHY LOUISIANA Customer Service:

1-888-342-6207 or WWW.Healthy.la.gov

HEALTHY LOUISIANA Enrollment:  

1-855-229-6848 

Healthy Blue

1-844-521-6941
TTY: 711
Available Monday – Friday, 7 a.m. – 7 p.m.
www.myhealthybluela.com

Amerihealth Caritas

1-888-756-0004
TTY: 1-866-428-7588
Available 24 hours a day, 7 days a week.
www.amerihealthcaritasla.com

Aetna Better Health:

1-855-242-0802
TTY: 711
Available 24 hours a day, 7 days a week
www.aetnabetterhealth.com/louisiana

Louisiana Healthcare Connections

1-866-595-8133
TTY: 1-877-4285-4514
Available Monday – Friday, 7 a.m. – 7 p.m.
www.louisianahealthconnect.com

United Healthcare Community Plan

1-866-675-1607
TTY: 1-877-4285-4514
Available Monday – Friday, 7 a.m. – 7 p.m.
www.uhccommunityplan.com

HOW TO CONTACT 911 IF YOU HAVE A HEARING DISABILITY:  

If you have a severe speech, language, or hearing disability:

• When you dial 9-1-1, tap space bar to indicate TDD call.

• Store a writing pad and pencils to communicate with others.

• Keep a flashlight handy to signal whereabouts to other people and for illumination to aid in communication.

• Remind friends that you cannot completely hear warnings or emergency instructions. Ask them to be your source of emergency information as it comes over their radio.

• If you have a hearing ear dog, be aware that the dog may become confused or disoriented in an emergency. Store extra food, water and supplies for your dog.

PHONE #S FOR PARISH EOC Offices: http://gohsep.la.gov/ABOUT/PARISHPA 

NEED HELP EVACUATING? Call your Parish Emergency Operations Center (EOC) (see list above).

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NEED TO FIND AN OPEN SHELTER?  Call 211 or call your Local Parish EOC (see list above).

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NEED ROAD CLOSURE INFO?  511 OR 511.LA.ORG OR 888-ROAD-511

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NEED FLOOD/WEATHER INFO?  DOWNLOAD "Alert FM" to smart phone; fix settings for alerts for your area.