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 Note:  The information on this site, including this page, is for educational purposes and is not intended to be legal or medical advice. 

Consult an expert for legal or medical advice.

PHONE #S FOR PARISH EOC Officeshttp://gohsep.la.gov/ABOUT/PARISHPA 

HEALTHY LOUISIANA:  1-888-342-6207 Customer Service or WWW.Healthy.la.gov

HEALTHY LOUISIANA:  1-855-229-6848 ENROLLMENT

Aetna Better Health:

1-855-242-0802
TTY: 711
Available 24 hours a day, 7 days a week
www.aetnabetterhealth.com/louisiana

Amerihealth Caritas

1-888-756-0004
TTY: 1-866-428-7588
Available 24 hours a day, 7 days a week.
www.amerihealthcaritasla.com

Healthy Blue

1-844-521-6941
TTY: 711
Available Monday – Friday, 7 a.m. – 7 p.m.
www.myhealthybluela.com

Louisiana Healthcare Connections

1-866-595-8133
TTY: 1-877-4285-4514
Available Monday – Friday, 7 a.m. – 7 p.m.
www.louisianahealthconnect.com

United Healthcare Community Plan

1-866-675-1607
TTY: 1-877-4285-4514
Available Monday – Friday, 7 a.m. – 7 p.m.
www.uhccommunityplan.com

NEED HELP EVACUATING? Call your Parish Emergency Operations Center (EOC) (see list above).

NEED TO FIND AN OPEN SHELTER?  Call 211 or call your Local Parish EOC (see list above).

NEED ROAD CLOSURE INFO?  511 OR 511.LA.ORG OR 888-ROAD-511

NEED FLOOD/WEATHER INFO?  DOWNLOAD "Alert FM" to smart phone; fix settings for alerts for your area.

HOW TO CONTACT 911 IF YOU HAVE A HEARING DISABILITY:  

If you have a severe speech, language, or hearing disability:

  • When you dial 9-1-1, tap space bar to indicate TDD call.

  • Store a writing pad and pencils to communicate with others.

  • Keep a flashlight handy to signal whereabouts to other people and for illumination to aid in communication.

  • Remind friends that you cannot completely hear warnings or emergency instructions. Ask them to be your source of emergency information as it comes over their radio.

  • If you have a hearing ear dog, be aware that the dog may become confused or disoriented in an emergency. Store extra food, water and supplies for your dog.